"Having the insight and being able to stitch together your technical resources and business decisions together, is the prime place where observability can add value to you,” stated Manesh Tailor, EMEA Field CTO at New Relic.
In this episode of the Tech Transformed podcast, Kevin Petrie, Vice President of Research at BARC, speaks with Manesh Tailor about the intersection of artificial intelligence (AI) and observability, and how this is positively changing business operations.
Tailor emphasises how intelligent observability has changed beyond simple monitoring to provide real-time insights into customer experience and the entire technology stack.
New Relic has embraced this two-way street, using AI within its platform. This was in an ambition to help users and "AI monitoring" to track the performance of language models alongside traditional metrics. Such a platform provides a holistic view of system health and the cost implications of AI deployments.
In essence, as AI-powered applications become increasingly integral to business operations, intelligent observability is no longer optional.