From the integrities of the human workforce embracing enhancing soft skills over hard skills in the enterprise tech space to the adoption of artificial intelligence (AI) agents in customer service, this conversation covers it all.
In this episode of the Tech Transformed podcast, Shubhangi Dua speaks with Nikhil Nandagopal, co-founder and CPO of Appsmith, about the metamorphological impact of AI agents in the workplace.
He particularly emphasises the need for organisations to hone in on the advancing capabilities of agentic AI while still maintaining a focus on human collaboration and security.
“AI agents are now able to understand how they should go ahead and act upon the actions in contexts provided,” says Nandagopal. “So today, I still believe that humans are an integral part of the AI workflows.”
The speakers also discuss how AI agents centralise work processes, the evolution of job roles, the importance of critical thinking, and the cybersecurity challenges posed by AI. Nikhil emphasizes the need for organizations to adapt to these changes and leverage AI effectively while maintaining a focus on human collaboration and security.
